Coldwell Banker Terrequity Policies on Personal Privacy and Customer Data

We at Coldwell Banker Terrequity Realty are constantly striving to provide excellent service to you, our customers and business partners, while building a long-lasting relationship with you. To achieve these goals, we occasionally need information about you when you visit our site.

Coldwell Banker Terrequity Realty respects your right to privacy. When you visit terrequity.ca, you may be providing information to Coldwell Banker Terrequity Realty on two different levels about your visit:

• Anonymous statistics collected as you browse the site, and
• Personal information you knowingly give us.

We want you to be aware of how we handle this information.

Our Commitment to Your Privacy

Coldwell Banker Terrequity Realty would like to assure you that we do not:

• Collect personal information from you unless you provide it to us.
• Provide or sell the names and addresses of our customers [site users] to outside vendors.

Coldwell Banker Terrequity Realty does:

• Safeguard customers' information from unauthorized access.
• Collect, maintain and use customer information as necessary to provide the most helpful and targeted products and services to meet customers' needs (e.g. customer care or new products or services).
• Honor customers' requests to remove their names from our telephone or mail solicitation lists. (Just Contact Us ).
• Maintain confidentiality of customer information when undertaking projects with other companies.

Coldwell Banker Terrequity Realty has always valued your privacy, and we reinforce this belief throughout our organization. Your information will be protected as described unless the specific web page says otherwise.

Information this Site Gathers/Tracks

Statistics about your visit

As you browse the site, terrequity.ca's web servers collect information about your visit, not about you personally. Via web server logs, we monitor statistics such as:

• How many people visit our site
• Which pages people visit on our site
• From which domains our visitors come (e.g., "coldwellbanker.ca" or "aol.com")
• Which browsers people use to visit our site

While we gather this information, none of it is associated with you as an individual. We use these statistics to improve our Web site, to monitor its performance, and to make it easier for you and other visitors to use.

Organizational and Personal information you knowingly give us

Within www.terrequity.ca , you may be asked to give us personal or organizational information in order to purchase or receive information about a product or service. This information may range from your generic zip code, to your specific phone number, account number, a credit card number, e-mail address, organization URL and mailing address.

Use of the Information this Site Gathers/Tracks

Your IP Address and Host Name

Terrequity.ca's web site logs Host Names and IP addresses (when the Host Name is not available) for systems administration and security purposes. These logs are monitored and analyzed to maintain systems and information security and allow us to constantly improve the value and the availability of the web content.

COLDWELL BANKER Terrequity Registration Forms *********************************

We encourage all visitors to register with terrequity.ca, although registration is not required, except for access to our premium content areas. The registration forms require users to give us accurate contact information (like name and e-mail address) and preferences that help us better serve you. Your name and e-mail address are used to send you information about our company, product updates, special offers, and newsletters. You may change your preferences at any time, or remove your name entirely from our user registry.

Order Forms and Enrollment Forms

Our order forms securely collect visitor's contact information and financial information (like your credit card number and other billing information). Contact information on the order form is used for order fulfillment and may be shared with our Partners or Resellers if that is necessary to fulfill your request. The information that we require on our order form is only used to process your order quickly and accurately. Your contact information will only be used to send you the product that you purchase and your billing information will only be used to bill you for that product. During the purchasing process, you may be given the opportunity to sign up for future e-mailings regarding our products, services, and promotions.

As terrequity.ca